Hawaiian Air finishes second again for punctuality
Hawaiian Airlines, the perennial nationwide leader in on-time performance, relinquished its top spot in February for the third month in a row.
The state’s largest carrier had 82.2 percent of its domestic flights arrive within 15 minutes of their scheduled time during the month, but that wasn’t as good as Alaska Airlines, which was punctual on 85.1 percent of its flights, according to the U.S. Department of Transportation’s monthly Air Travel Consumer Report released Thursday.
Delta Air Lines, which had wrested the top spot away from Hawaiian in December and January, was third in February at 78 percent.
The average for all reporting airlines was 72.8 percent.
In other categories, Hawaiian was first for fewest flight cancellations with 0.1 percent out of 5,779 flights; second for fewest consumer complaints with 0.52 per 100,000 passengers; and sixth for fewest mishandled baggage reports with 2.92 per 1,000 passengers.
Hawaiian has led all U.S. carriers in on-time performance for each of the past 11 years.
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