Honolulu Star-Advertiser

Wednesday, December 11, 2024 79° Today's Paper


Top News

‘Unprecedented’ mail volume delays Christmas gifts

ASSOCIATED PRESS / DEC. 22
                                A U.S. postal worker delivers packages, boxes and letters, along her route in the Hyde Park neighborhood of Chicago, just three days before Christmas. Some Christmas gift-givers discovered their presents didn’t arrive in time for the holiday despite ordering weeks ahead. The U.S. Postal Service says it faces “unprecedented volume increases and limited employee availability due to the impacts of COVID-19.”

ASSOCIATED PRESS / DEC. 22

A U.S. postal worker delivers packages, boxes and letters, along her route in the Hyde Park neighborhood of Chicago, just three days before Christmas. Some Christmas gift-givers discovered their presents didn’t arrive in time for the holiday despite ordering weeks ahead. The U.S. Postal Service says it faces “unprecedented volume increases and limited employee availability due to the impacts of COVID-19.”

SAN RAMON, CALIF. >> Some who mailed holiday presents weeks early this year found they didn’t act early enough as Christmas arrived with their gifts stuck in transit.

The U.S. Postal Service said on its website that it was “experiencing unprecedented volume increases and limited employee availability due to the impacts of COVID-19.”

Austin Race of Grand Rapids, Michigan, placed an online order Nov. 30 for a collector’s model die-cast of a NASCAR racing car. It hadn’t reached his father after the Postal Service passed through his neighborhood Thursday night, even though he was notified Dec. 8 that it was shipped by two-day priority mail.

His gift was in Opa-locka, Florida, the last time he checked the tracking number, about 750 miles (1,200 kilometers) south of where he ordered it in Mooresville, North Carolina. Race, 21, resigned himself to telling his father he will have to wait a little longer for his gift.

“I do understand the situation, but it’s still kind of frustrating,” he said.

Joanna Goldstein ordered Christmas ornaments online Nov. 17 for her 10-year-old son’s soccer coach and her son’s friend. She figured it was ample time to arrive from a store about 80 miles (128 kilometers) from her home in Ann Arbor, Michigan.

All appeared well Dec. 11 when she received a notice from the Postal Service that the ornaments had been received in Columbus, Ohio.

But then the package made a journey through distribution centers in Warrendale, Pennsylvania, Grand Rapids, Michigan, and Lansing, Michigan, before apparently getting stuck in Detroit.

On Wednesday, she received another notice that delivery would be later than initially anticipated. Her son was angry but Goldstein is taking it in stride.

“I was frustrated last week thinking, ‘C’mon, get here,’ but now I am just sort of laughing it off,” she said.

She told her son the ornaments will hang on the tree next year and they will have a story to tell about the long journey they took during the pandemic.

By participating in online discussions you acknowledge that you have agreed to the Terms of Service. An insightful discussion of ideas and viewpoints is encouraged, but comments must be civil and in good taste, with no personal attacks. If your comments are inappropriate, you may be banned from posting. Report comments if you believe they do not follow our guidelines. Having trouble with comments? Learn more here.