Honolulu Star-Advertiser

Friday, April 26, 2024 73° Today's Paper


Business BreakingTop News

Thieves steal thousands from First Hawaiian ATM customers in Saipan

Dave Segal

First Hawaiian Bank customers in Saipan were the targets of an ATM skimming incident last month that resulted in thousands of dollars being stolen.

The bank said today that customers are not liable for fraudulent transactions in their accounts and will get their money back.

First Hawaiian declined to disclose know how many customers were affected or how much was stolen, but a story in the Saipan Tribune said varying amounts were withdrawn from accounts ranging from $100 to thousands of dollars and reaching as high as $30,000.

Hawaii’s largest bank said it suspects that criminals used skimmer devices to capture data and then created cards that were sold and used for unauthorized transactions. First Hawaiian said no ATMs in Hawaii or Guam were compromised but any customers who were in Saipan from March 12-28 and used the affected ATMs could be affected.

Both Oleai Branch ATMs, located at Oleai Center Beach Road in Saipan, have been identified as involved in the ATM skimming incident.

“We want to assure our Saipan customers that First Hawaiian Bank’s system network was not compromised,” First Hawaiian Chief Banking Officer Ray Ono said. “We take our customer privacy very seriously and will be reissuing cards for affected customers. Customers can also protect themselves by contacting us to change their pin immediately. First Hawaiian Bank customers are not liable for fraudulent transactions on their accounts.”

First Hawaiian customers on Saipan and Guam may call toll-free 800-545-6300 or (808) 844-4321 in Hawaii. Customers are being advised to monitor their account statements and to notify their respective financial institution about any unauthorized transactions. The bank said it’s also a good idea for customers to let it know when a trip is being planned outside of their home area.

First Hawaiian, which has $19.3 billion in total assets, operates 57 branches in Hawaii, three on Guam and two on Saipan.

7 responses to “Thieves steal thousands from First Hawaiian ATM customers in Saipan”

  1. TigerEye says:

    They steals, then they spends.

  2. localguy says:

    Thanks to the shoddy, substandard service First Hawaiian provides to their customers this was inevitable but preventable.

    All FH has to do is set up all their customers who have cell phones or email, to automatically receive a text or email any time the card is used. I have this with one bank at no charge, it works great.

    Sad to say First Hawaiian will probably charge a $5 monthly “Maintenance Fee” to provide this service to customers. For FH, it is all about how many excessive fees they can pile on.

    • FARKWARD says:

      “FHB” is principally controlled by “PARIBAS”, which is principally controlled by The Rothschilds Banking Family. So, maybe better these Boyz took the money before “The Family” took the money…

      • localguy says:

        Wonder if they are part of the just exposed Panama financial money hiding service?

        • FARKWARD says:

          Glad to see you read beyond this miserable politically maligned yellow-journalistic-RAG. I just saw that article a few hours ago. Interesting that there was little exposure of USA and Israel and limited exposure of Saudi Arabia. But then, it’s “Panama” and USA/CIA controlled. Re: “Rothschilds” : they control all Banking, as we know it–save the Privately Owned Banks (which is why Trump is hated, because he deals with German Privately Owned Banks, for the most part.)Rothschilds play “both ends against the middle”–creating Wars and Economies. Either way–they profit. They control The World Bank, The IMF, The Federal Reserve, etc.. They are, of the 1% of the 1%, 90% of the 1%–“the “Buck” stops there” and also starts there…The “Panama” article is only revealing a very small percentage, for obvious reasons…ALOHA!

  3. MillionMonkeys says:

    Lol, “Thieves steals,” lol. I guess that proves it’s plural!

  4. ready2go says:

    In Hawaii?

Leave a Reply