Hawaiian Airlines said today it will waive reservation change fees for customers traveling on its Auckland flights between Thursday and Saturday due to Tropical Cyclone Cook. Changes must be made prior to the departure of the originally scheduled flight for new travel on or before April 21.
All change fees will be waived provided that original flights were ticketed on or before April 13, based on seat availability and there is no change to origin or destination. Changes must be made by Hawaiian Airlines personnel through the reservations department or at the airport.
Normal refund rules will apply.
Customers needing assistance should call Hawaiian’s reservations desk at the toll-free number 1-800-367-5320. Travelers are also advised to continue to monitor Hawaiian’s website for updates on status of flights this week.