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Auto recalls often go unfixed

DETROIT » It’s a case of buyer beware, with potentially dangerous consequences.

More than 46 million cars and trucks on the road in the U.S. — about one-fifth of the total — were recalled because of safety defects but never repaired, according to a study by Carfax, which sells vehicle history reports. Some of those defects have the potential to cause a crash, injury, even death.

Last year, around 5 million of those cars were sold to new owners.

There is no legal requirement for dealers or individual sellers to get the repairs done before a used car is sold. They are not even obligated to tell buyers if a car is subject to a recall.

"It’s a very major public safety problem," says Chris Basso, a used-car specialist for Carfax, which analyzed state registration data to determine that one-fifth of the 238 million cars on the nation’s roads has an unrepaired problem that was the subject of a recall. "When those recalled cars go unfixed, they compound over the years, and it increases the chance of those parts failing."

Federal regulators are pushing for legislation that requires dealers to fix recalled used cars. Independent dealers oppose such a measure but say they might go along with a requirement to disclose recalls to buyers because a new government database makes it easier to tell if a car on their lot has been recalled.

The number of unfixed cars is certain to rise because automakers recalled nearly 64 million vehicles nationwide last year, double the old record set in 2004. Government data show that 25 percent of car owners never get recall repairs done.

No one is sure how many crashes or injuries happen because of unheeded recalls. But buying an unrepaired car cost Carlos Solis his life. The 35-year-old father of two died Jan. 18 when shrapnel from the driver’s air bag in his 2002 Honda Accord tore into his neck after a minor accident near Houston.

Solis’ Accord had been recalled in 2011 to fix a faulty air bag inflator made by Takata Corp. that can explode with too much force. But neither the two previous owners, nor the independent dealer in Houston who sold Solis the car last April, had the repair done.

Solis had no other injuries, says Rob Ammons, an attorney representing his family in a lawsuit against Takata, Honda and the dealer. "You fix the defective air bag and he doesn’t die," Ammons says.

Federal law requires car companies to notify owners of a recall within 60 days of finding a safety defect, which Honda did in 2011. But there’s no legal requirement that companies contact the new owner if a car changes hands.

John Castro, 36, of Glen Burnie, Md., traded a pickup for a 2011 Toyota Prius in March 2014 at Koons Ford in Baltimore. Shortly after he took the car home, he read a dealer-provided Carfax report and found that his car had been recalled in February 2014 to fix a hybrid component that could malfunction and cause stalling. Koons had not done the repair, and no sales person mentioned the recall, Castro says.

"You think when you buy something, it’s been checked and cleared," he says.

Dennis Koulatsos, Koons Ford general manager, says Castro’s car should have been fixed because there was a safety issue. All dealers, he says, have incentives to fix recalled cars. They could lose customers to dealers who do, or they could be sued if something goes wrong. But he also thinks dealers should be able to sell cars with open recalls if the problems don’t affect safety or drivability.

"Used cars are hard to get, and they depreciate by the day when they sit on the lot," he says.


Carfax, a company that sells vehicle history reports to dealers and car buyers, searched recalls and state registration databases and found more than 46 million cars on U.S. roads have recalled parts that have yet to be repaired. Here is a state-by-state breakdown of cars with unfixed recalls in 2014:

Cars with unfixed recalls, by state
California 4,923,308 Texas 4,102,575
Florida 2,778,369 New York 2,116,136
Pennsylvania 1,997,334 Illinois 1,917,440
Ohio 1,898,505 Michigan 1,579,969
Georgia 1,482,696 N. Carolina 1,327,578
New Jersey 1,284,260 Virginia 1,225,118
Indiana 999,964 Arizona 983,363
Massachusetts 954,570 Washington 949,641
Tennessee 944,972 Missouri 923,443
Wisconsin 894,650 Maryland 878,308
Minnesota 855,222 Colorado 817,869
Alabama 806,456 S. Carolina 755,874
Oklahoma 707,367 Kentucky 692,582
Louisiana 682,206 Iowa 513,600
Oregon 506,337 Connecticut 499,074
Mississippi 496,480 Arkansas 453,421
Kansas 449,270 Utah 427,741
New Mexico 343,956 Nevada 337,990
Nebraska 297,006 W. Virginia 295,709
Idaho 232,936 N. Hampshire 222,560
Maine 204,143 Hawaii 196,880
Montana 177,425 Delaware 143,964
South Dakota 143,704 R. Island 137,479
Alaska 119,581 N. Dakota 117,246
Wyoming 114,133 Vermont 100,904
Washington, D.C. 52,398

Source: Study of 2014 state registration data by Carfax

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