comscore Hawaii Electric Light sets up webpage for customers affected by eruption | Honolulu Star-Advertiser
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Hawaii Electric Light sets up webpage for customers affected by eruption

  • CINDY ELLEN RUSSELL / CRUSSELL@STARADVERTISER.COM

    Hawaii Electric Light has suspended billing for those customers whose homes were destroyed or who live in the mandatory evacuation zone. The company also has waived deposit and service establishment fees for customers who decide to leave their homes and relocate

Hawaii Electric Light Co. has set up a page on its website for the latest information for customers affected by the eruption and for those who may have questions about billing and service during the emergency.

The page includes a new FAQ with information about billing and electric service for those who have evacuated from their homes and for those who may be considering it. Hawaii Electric Light has suspended billing for those customers whose homes were destroyed or who live in the mandatory evacuation zone.

The company also has waived deposit and service establishment fees for customers who decide to leave their homes and relocate. Customers can also call 969-6999 for information about their account.

About 400 customers in the mandatory evacuation area are without power.

The new information page is at hawaiielectriclight.com/lava. You also can check Hawaii Electric Light’s Twitter (@HIElectricLight) and Facebook (HawaiianElectric) accounts for updates.

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