Quantcast

Monday, July 28, 2014         

 Print   Email   Comment | View 0 Comments   Most Popular   Save   Post   Retweet

Skype offers businesses a valuable telecom tool


POSTED:



For those of you who follow financial news, a few weeks ago Microsoft acquired Skype (a company that provides free Internet phone service) for $8.5 billion. I'm not here to discuss the merits of this acquisition (the biggest in Microsoft's 36-year history). What's instructive is Microsoft's perceived value of Skype's services.

I've been a Skype user for many years, and the quality of this technology has vastly improved to the point where it's now used by small businesses to communicate with co-workers and clients around town or around the world.

Is it perfect? No.

However, when it works (which is most of the time) it works quite well. Voice quality can be crystal clear to the point where it's much better than local cell quality and equal to that of a land line. On a bad Skype call, voices can break up, or there will be latency — a lag in the signal, which can make for a stilted exchange.

As they say, you get what you pay for.

That said, one of my colleagues who lives in Porto, Portugal, was just hired as a consultant in Malaysia by the SMR HR Group out of Kuala Lumpur on the strength of a Skype webcam interview. The quality of the call between KL and Porto, which lasted 45 minutes, was reportedly excellent.

One local entrepreneur, Dave Kozuki, CEO of Manoa Innovation Center-based software development company People Bridge, is also a fan of Skype. "We have a bunch of folks working with us who use Skype," Kozuki says, "mostly telecommuting, even though they are on island."

People Bridge employees use Skype's video and audio conferencing tools as well as Google docs, screen sharing and, to some degree, video to collaborate effectively.

Why does Kozuki's company use Skype even though they all live on Oahu?

"Sometimes, driving from Ewa to MIC (Manoa Invention Center), UH or Kaimuki, is a hassle. Gas is so expensive these days, and our time is at a premium. If we can do our business using VoIP (voice over internet protocol), so much the better."

Does Kozuki demand that his employees use Skype in lieu of face-to-face meetings? "Not really," says the People Bridge CEO. "This is usually not me suggesting the Skype route; it's coming from people external to my company such as business partners and clients who want to connect with us via Skype both on island and off."

Is Skype for business an idea whose time has come? If your telecom budget is strapped and you're willing to live with an occasional glitch, Skype, warts and all, is a winner.

———

Mike Meyer, former Internet general manager at Oceanic Time Warner Cable, now runs Islanda, a Managed Cloud Services company, based in Honolulu. He can be reached at mike.meyer@islandatech.com.






 Print   Email   Comment | View 0 Comments   Most Popular   Save   Post   Retweet

COMMENTS
(0)
You must be subscribed to participate in discussions
By participating in online discussions you acknowledge that you have agreed to the TERMS OF SERVICE. An insightful discussion of ideas and viewpoints is encouraged, but comments must be civil and in good taste, with no personal attacks. Because only subscribers are allowed to comment, we have your personal information and are able to contact you. If your comments are inappropriate, you may receive a warning, and if you persist with such comments you may be banned from posting. To report comments that you believe do not follow our guidelines, email commentfeedback@staradvertiser.com.
Leave a comment

Please login to leave a comment.
IN OTHER NEWS
Latest News/Updates
Blogs
Bionic Reporter
Needing a new knee

Warrior Beat
Monday musings

Small Talk
Burning money

Political Radar
On policy

Warrior Beat
Apple fallout

Wassup Wit Dat!
Can You Spock ‘Em?

Warrior Beat
Meal plan