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Kokua Line

Kokua Line answers the Hawaii community’s most asked questions. Got a question? Find out how you can submit it to be featured.

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2015 July 6 EDT - Christine Donnelly, Honolulu Star-Advertiser Kokua Line Columnist. HSA PHOTO BY GEORGE F. LEE
Kokua Line: Why are restaurant reports offline?

Question: I used to be able to pull up restaurant inspection reports on the state Department of Health website. They’re not there anymore. Why? Where can we access the reports? Read more

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                                An AARP Foundation Tax-Aide volunteer helps a client with their taxes in 2017.
Kokua Line: Where will Oahu Tax-Aide sites be?

Question: I was relieved to hear that Tax-Aide requires the person to bring in paper forms and tax documents because that’s what I have. Please print the locations in the paper as soon as possible. Read more

Christine Donnelly, Honolulu Star-Advertiser Kokua Line Columnist.
Kokua Line: Is xeriscape garden open to public?

Question: There used to be a succulent garden where the public could learn about different plants that didn’t use much water, and sometimes they gave away mulch, but I don’t hear about it anymore. I think it closed during the pandemic. Will it reopen? Read more

                                In this March 5, 2012, file photo, consumer credit cards.
Kokua Line: Do I need police report to freeze credit?

Question: My wife and I have “freezes” on our individual credit reports from the three major credit reporting agencies. That should be significant preventive measures against the Navvis breach, right? Read more

                                This is the main entrance to the HMSA building at 818 Keeaumoku Street.
Kokua Line: Has hack of HMSA records grown?

Question: I just got a letter from a company I have never heard of saying that my private medical information was hacked because I am a member of HMSA and what to do about it, which involves going to a website and inputting personal information. Is this a scam? Read more

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