Question: Our trash pickup day is on Friday. Is the city planning an alternate day for us? It will be two Fridays in a row with Christmas and New Year’s. Read more
Question: Is it more expensive to have a funeral on a Saturday? Can funerals even be held now? How can I get this information without calling every mortuary? Read more
Question: Regarding the various COVID-19 scams, what are they doing about the vaccine scams that are sure to follow the rollout of the real vaccines? Read more
Question: Will they text you to cut off electricity? I think it is a scam, so I didn’t click on the link or reply in any way, but I am pretty late on my bill. I didn’t want to call Hawaiian Electric, either. Read more
Question: Are people who come to Hawaii and telework for mainland companies subject to Hawaii income taxes? Read more
Question: Some Hawaii landlords are rejecting government relief to cover unpaid rent because they do not have general excise tax licenses and are not paying taxes on their rental income. The tenants were the ones who applied for the relief, thereby identifying their landlords (808ne.ws/ rentrelief). Now that the state knows who these landlords are, can and/or will the tax department follow up to demand back taxes from these landlords? Read more
Question: Regarding the rent relief (808ne.ws/rent relief), my landlord said she would finish the paperwork, but I guess she didn’t. Is it too late now? Read more
Question: Can a store refuse me entry if I don’t have a mask? Read more
Question: I was supposed to register online but never did, so I didn’t get the $1,200 stimulus. Is it too late? Read more
Question: I have been unemployed since April due to the pandemic. My unemployment benefits are exhausted and I am eligible for extended benefits for 13 weeks. Is the three-jobs-per-week job search required? I thought the governor had waived that and that the waiver was still valid. However, the unemployment office told me to post my resume and list three job searches per week. Could you clarify this? Read more
Question: I believe the mayor made it clear that masks are required “when in public — period.” On Saturday morning while attempting to walk in Kailua and Lanikai beach fronts, I encountered more than 95% of the people unmasked. I was so disgusted by the blatant disregard for the health rules that I ended my walk to protect myself. Am I missing something here? Read more
Question: Can a test taken in Honolulu before departure be used to return to Honolulu without quarantine if the entire trip falls within the 72-hour window? Read more
Question: I understand that if they let PUA expire there won’t be any more payments after Dec. 26, but what about for payments due for before Dec. 26? My claim is still pending (awaiting adjudication). Assuming I am ever approved, will I ever get paid? Read more
Question: I have been on Pandemic Unemployment Assistance because I don’t qualify for regular unemployment insurance (I am self-employed). Will I be able to sign up for extended benefits when PUA runs out? Read more
Question: Are the Christmas shipping dates earlier this year because of the pandemic? Read more
Question: What about the college kids who soon will be coming home for Christmas? Some of them have to, it’s not a choice — their dorms close for winter break. Why can’t they just use the COVID- 19 test they take at school to get on the plane? Colleges do a lot of testing on campus. Read more
Question: Is the state planning to do anything about their trusted testing partners not being able to meet the 72-hour deadline for test results? Read more
Question: I was approved for receiving PEUC six weeks ago but have not received any payment since the status of my claims is pending. If my claims are not resolved before the end of this year, will I lose out on receiving the PEUC compensation? Read more
On Thanksgiving Day, we devote Kokua Line to readers’ expressions of gratitude, which are plentiful even during a year that has been difficult and isolating for so many. Whether thanking someone for a kind deed, a lifesaving act, or simply a positive attitude, the sense of connection a heartfelt Mahalo conveys is appreciated always. Read more
Question: As of Saturday neither my husband nor I has received a restaurant card. I have called the information line and been told I am on the list at the correct address. What’s up with the delay? If the card does not get here soon, I will not have time to use it. Read more
Question: I have lost my Hawaii state ID. Can you please tell me where and how — in this period of chaos — I can get it replaced? I live in the McCully area. Read more
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