Kokua Line: Must I appear in person for personalized license plates?
Question: Must I have an appointment to switch to a vanity plate? Read more
Kokua Line answers the Hawaii community’s most asked questions. Got a question? Find out how you can submit it to be featured.
Question: Must I have an appointment to switch to a vanity plate? Read more
Question: Regarding the prolonged Chinatown power outage, will Hawaiian Electric seriously consider claims for lost business revenue, or only for damaged equipment or inventory (spoiled food, lei, etc.)? Read more
Question: Regarding the cyberattack on Oahu Transit Services, what personal information about bus passengers was exposed, and how many are affected? Read more
Driver’s license renewal is offered at four of Oahu’s nine satellite city halls, as well as at five driver’s license centers. Read more
The Holo card network is separate from OTS, the nonprofit organization that manages TheBus and TheHandi-Van for the city. Read more
Question: I have a few aged, worn American flags. Is there someplace I can take them for proper disposal? Read more
Question: Is renewing a passport as bad as last summer? My current passport is not expired, but it will be by the end of the summer. Read more
Question: Do you know which city and county department is in charge of the roadwork at the Kailua Road roundabout? Read more
Question: In the wake of the historic Hawaii state tax relief signed by Gov. Green, will Hawaii participate in the IRS Direct File program, which will enable Hawaii taxpayers to file their income taxes for free online using the Internal Revenue Service’s fairly new Direct File system? Read more
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Question: From the beginning of April through May 2, residents of Waipio Gentry experienced six electrical power outages. The last two were on May 27 from 7:42 to 9:20 p.m. and on May 29 from 9:30 to 11 p.m. Read more
Question: Regarding Hawaiian Electric’s plan to shut down power to avoid wildfires, how are we supposed to get the advance warning, if there is any? Read more
Question: Is it possible to take the driver’s test online? I mean the written portion? My oldest son did that in California, but we live in Honolulu now and my younger son is wanting to get his license soon. Read more
Question: Can my teenage son get his driver’s permit without me being there? My mom is going to have to drive him to his DMV appointment next week, unexpectedly. Read more
Kokua Line’s visit to Kilauea District Park Friday confirmed everything readers have complained about over the past few months Read more
Question: Regarding summer EBT for kids (808ne.ws/3VnP4iP), how do we get that? Read more
Question: There’s a fund to pay people who lost family members in the Maui fires, if they don’t sue. My questions: If a parent died, do all their children have to agree, or could one heir disagree and be left out of the settlement? Also, is this only for U.S. citizens? Read more
Question: When is the next drive-thru recycling? I like that because I don’t have to get out of my car. Read more
Question: What other groups have decal license plates? I rarely see any driving around, compared with the Hokule‘a or volcano plates, which stand out. Read more
Question: Regarding Oahu’s growing homeless population, we often hear about a program that flies people back to the mainland. Read more
Question: Can I get a state ID at a satellite city hall since there’s no testing involved? Read more
Question: Regarding the shaka license plate decal, where would we put this? There’s no room on a regular plate. Read more